Privacy Policy

Strong Hold Psychiatry ("we," "our," or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you visit our website or use our services.

1. Information We Collect

Personal Information

When you fill out our contact or appointment request form, we may collect:

• Full name
• Email address
• Phone number
• Service of interest
• Any message or details you voluntarily provide

Automatically Collected Information

When you visit our website, we may automatically collect certain technical data including your IP address, browser type, device information, and pages visited. This information is used solely for security monitoring and improving the user experience.

2. How We Use Your Information

We use the information we collect to:

• Respond to your appointment or consultation requests
• Communicate with you regarding our services
• Improve and maintain the functionality of our website
• Ensure the security of our systems
• Comply with legal obligations

3. How We Protect Your Information

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Form submissions are transmitted securely and stored only as long as necessary to respond to your inquiry.

4. Sharing of Information

We do not sell, trade, or otherwise transfer your personal information to third parties, except:

• When required by law or legal process
• To trusted service providers who assist us in operating our website (e.g., hosting), subject to confidentiality obligations
• To protect the rights, property, or safety of Strong Hold Psychiatry, our patients, or others

5. Protected Health Information (PHI)

Any Protected Health Information collected during the course of treatment is handled in accordance with the Health Insurance Portability and Accountability Act (HIPAA). Please see our HIPAA Notice of Privacy Practices for detailed information about how we handle PHI.

6. Cookies

Our website may use session cookies for form functionality and security purposes (e.g., rate limiting). We do not use tracking cookies or third-party advertising cookies.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.

8. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction or deletion of your personal information
• Opt out of any future communications from us

9. Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13 through our website. Clinical services for minors are arranged through their parent or legal guardian.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this page periodically.

11. Contact Us

If you have questions about this Privacy Policy, please contact us:

• Email: care@strongholdpsych.org
• Phone: (412) 475-7203
• Address: 1534 Alverado Avenue, Pittsburgh, PA 15205